Kelowna Karma Market Support & Donations Coordinator

All persons working directly with clientele will have experience working with vulnerable populations, customer service experience and effective communication. A criminal record check must be on file and renewed every two years as per the Mamas for Mamas policy manual. 

Department: Daily Kelowna Operations

Supervisor: Karma Market Manager

Essential Duties and Responsibilities:

  • Communicate with staff and volunteers to assist in organization of donation 
  • Review all incoming donations to distribute to appropriate departments  
  • Maintain and keep accurate warehouse inventory
  • Pick-up/deliver items to/from Kelowna locations
  • Organize Karma Market
  • Screening all clients and walk-ins
  • Support and assist in sorting donations
  • Be present at warehouse for pallet deliveries
  • Responding to emails and answering phone calls
  • Arranging pallet shipments
  • Track and monitor items in store, fill in when appropriate, while maintaining office space
  • Provides care for children in a healthy, safe, and structured environment
  • Enter data into Salesforce
  • Shop directly with clientele, assess needs and refer to at risk if necessary
  • Screening all clients and walk-ins
  • Adhere to volunteer and staff schedule
  • Assess clients’ needs, situations, strengths, and support networks to determine their goals
  • Monitor, evaluate and record client progress through follow ups/ check ins
  • Any other duties assigned

This is an in-person position at the Mamas for Mamas Karma Market located at 1911 Dayton St. The position will be 35 hours per week. The hours of work are to be completed from 930am to 430pm Monday through Friday based on scheduling. Benefits will be offered after the successful completion of a 3 month probation period.

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